Inside Self-Storage

OCT 2018

Inside Self-Storage (ISS) is an information source for industry owners, managers, developers and investors covering news, trends, facility operation, finance, real estate, construction, development, marketing, technology, insurance and legality.

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If the time has come for you to find a new job in the sel f-s torage industry, where do you begin? There are many websites for anyone looking to find a position such as CareerBuilder, craigslist, Indeed, Monster, ZipRecruiter and WorkingCouples. There are also trade magazines and placement services. But finding available positions is the easy part; being prepared for what comes next is harder. The following advice will help you build a résumé and cover letter that gets noticed, assemble your references, and nail the interview. Now, go land your sel f-s torage dream job! Résumé For many, the first step in the job search—creating a résumé—is the hardest; and writing one that gets noticed can be challenging. You only have 15 to 20 seconds to make a good first impression with this document, so it needs to count. Your résumé should be brief, readable and easy to understand. No one wants to read a book about your life. If you don't grab someone's attention quickly, chances are you're not going to be called for an interview, no matter how experienced you are. When designing your résumé, keep it simple. Put your name, address, phone number and e-m ail at the top. There are many websites that offer free templates and advice on how to design a professional, ey e-c atching résumé. A quick tip: Never use a fancy font or one that's too small and hard to read! There are two styles you can use to create your résumé: chronological or functional. The first is the most common. It lists your job titles and employers organized by dates of employment, beginning with the current or most recent position. The dates are usually listed on the left side of the page. A functiona l-s tyle résumé is used when a person has either an abundance of similar work experience or a lack of it. It can better the chance of a candidate whose experience may look weaker on a chronological résumé. It can be useful for those during a career change. The biggest mistake most sel f-s torage managers make is writing a résumé that's too wordy. If you're applying for another management position, you don't have to explain your job duties. We all know what they are. Don't include items such as renting and cleaning units, showing space, making bank deposits, and so forth. On the other hand, if you've had duties that were more comprehensive than those of a typical facility manager, include those details. For example, you might have trained new employees, designed the company's policy and procedures manual, or served as the marketing director for all locations. A prospective employer is mostly interested in length of employment at each facility you managed, the number of units you managed, which management software you're proficient in, and increases in occupancy and income during the time of your employment. Use bullet points under each position to make it easy to read within that 15- to 2 0-second overview. Once you've written your résumé, use spel l-c heck, and then read it slowly, looking at each word. Be careful about spelling, grammar and word choice. There's a difference between there and their, and manager and manger. Both are spelled correctly but with very different meanings. Spel l-c heck may not pick up on these or point out that they're used incorrectly. That's why it's vital to proofread—more than once. You might even ask someone else to check it. A second set of eyes certainly won' t hurt. As an extra precaution, e-m ail the finished document to yourself. Does it look professional? Are the margins set correctly? Is the font too small or big? Finally, print a copy. How does it look? Do you need to make any changes? If so, this is the time. Cover Letter Include a cover letter with your résumé. This is your letter of introduction to a prospective employer, outlining information about you that's not reflected in the résumé. Include your contact information at the top, just in case the two pieces get separated. When writing your letter, it's important to know your audience and use the vocabulary and language of the sel f-s torage industry. Describe your experiences from an accomplishment poin t-of-v iew. Incorporate strong active words such as: achieved, expedited, managed, ability, capacity, leader, actively, substantially and effectively. All the information should be positive. Again, use spel l-c heck and proofread. Include a sentence or two to explain the reason you're looking for a change in employment. Be honest and truthful, especially if you were at a position for a short time—say, less than six months. Were you a star t-u p manager? Was it a new facility that didn't open on time so you had to leave? If you left due to a "clash in personalities," say you left due to personal reasons. Finally, include information about your certifications, training or professional accolades. Advice for Finding Your Next Industry Position By Pamela Alton IN THE TRENCHES 50 ISS I October 2018 www.insideselfstorage.com

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