Inside Self-Storage

NOV 2018

Inside Self-Storage (ISS) is an information source for industry owners, managers, developers and investors covering news, trends, facility operation, finance, real estate, construction, development, marketing, technology, insurance and legality.

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Celebrating the Symbols of Good Business A mascot is defined as "a person or thing that is supposed to bring good luck or that is used to symbolize a particular event or organization." They're used by brands, schools, sports teams and other organizations to create a relatable public identity. Groups and their fans rally around these characters as a means of generating excitement and camaraderie, and we all seem to have a favorite. We asked the winners of this year's Inside Self-Storage (ISS) Best of Business reader-choice poll what they would choose as their mascot (if they didn't already have one to share). Like a mission statement, these symbols help define what a business represents and values. In some cases, they reveal the key to a company's success. This was the eighth consecutive year we asked our readers to identify their favorite industry product and service suppliers. Voting took place on the ISS website in June, with participants allowed to vote only once in each category. Our staff was explicitly prohibited from contributing. You shared your top picks in 40 unique categories ranging from development and real estate to marketing and technology. The following list reveals this year's titleholders, and then you can learn more about them in the pages ahead— including whether they have a mascot and what their choice would be if they were to create one. Some companies have a listing in this section to explain what makes them outstanding. Others have advertised in this issue, and so we've also published an insightful profile to better demonstrate why they outrank competitors. We offer hearty congratulations to our 2018 winners and a very special "thank you" to the readers who voted in this year's poll! The results for all Best of Business campaigns are available year-round at insideselfstorage.com/best-business. We wish you all great luck in the business year ahead. This year's winners represent industry success! 2018 BEST OF BUSINESS Celebrating the Symbols of Good Business A mascot is defined as "a person or thing that is supposed to bring good luck or that is bring good luck or that is Category Winner Best Architectural Services RKAA Architects Inc. Best Builder Mako Steel Inc. Best Building Components Trachte Building Systems Best Call-Center Services CallPotential Best Climate-Control Products Quest/Therma-Stor LLC Best Commercial Insurance MiniCo Insurance Agency LLC Best Construction-Project Management Kiwi II Construction Best Development Consulting Jordan Architects Inc. Best Finance Broker The BSC Group Best Green Product (Other) Karnak Corp. Best Green Product (Solar) Baja Construction Co. Best Lender Live Oak Bank Best Lighting Priority Lighting Best Live-Auction Services The Storage Auction Kings Best Lock Chateau Products Inc. Best Maintenance Products & Services ABR (Accent Building Restoration) Best Management Software SiteLink Best Manager Training Universal Storage Group Best Marketing Services storEDGE Best Online Directory SpareFoot Best Online-Auction Services iBid4Storage.com/SelfStorageAuction.com Best Operational Consulting Storage Asset Management Inc. Best Payment Services Select Merchant Solutions Best Portable-Storage Unit Universal Storage Containers Best Real Estate Brokerage Argus Self Storage Sales Network Best Retail Product Supply Side USA Inc. Best Retrofitting/Refurbishing Janus International Group LLC Best Roofing Services ReRoof USA Best Security System Sentinel Systems Corp. Best Self-Storage Door Janus International Group LLC Best Signage Vixxo Sign and Lighting Best State Association (Small) Arizona Self Storage Association Best State Association (Large) California Self Storage Association Best Tech Support QuikStor Security & Software Best Technology Innovation PTI Security Systems Best Tenant Insurance SBOA Tenant Insurance Best Tenant-Protection Program Tenant Property Protection Best Third-Party Management Extra Space Storage Inc. Best Truck Rental/Leasing On The Move Inc. Most Innovative Product BOS Container 14 ISS I November 2018 www.insideselfstorage.com

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