Inside Self-Storage

NOV 2018

Inside Self-Storage (ISS) is an information source for industry owners, managers, developers and investors covering news, trends, facility operation, finance, real estate, construction, development, marketing, technology, insurance and legality.

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2018 BEST OF BUSINESS Tell us a company secret. A little-known fact about ABR is we try to support many of the storage-related charities. Our president and CEO is proud to be on the board of directors for Charity Storage and has been very involved in Kure It Cancer Research for many years. We also support the many different self-storage associations throughout the country. If you could invite anyone, from modern times or history, to coach your staff, who would it be and why? We'd invite University of California basketball coach John Wooden. Our CEO James Fawcett is a former high school basketball coach and has a lot of respect for Wooden. If your company had a mascot, what would it be and why? It would probably be the Energizer Bunny because we just keep going and going! If President Trump were to write a Tweet about your business, what would it say? He'd say we're making self-storage great again! Since we don't work in new construction, everything we do is making an older property look great. He'd also say we're doing a tremendous job— absolutely fantastic! Why do you love the self-storage industry? We've been working in the self-storage industry since 1994 and have made it our main focus for the last 15 years. We've worked with many of our major customers for more than 20 years. The people are fantastic and it's a great business. What's the most pressing challenge facing your business this year, and how are you conquering it? The most pressing challenge we face this year—and for several years now—is the labor shortage. We've found it difficult to find qualified employees, which has made it difficult to keep up with the needs of our customers. What's the best thing to happen to your company since last year? We've expanded our coverage areas and are taking on work in many more areas around the country. We've tried to keep up with our customers' needs! Please give us a sneak peek into a new product or service you're releasing in 2019. We don't really have a new product or service. We just continue to offer the best rebranding and painting services in the industry. We have years and years of experience that allow us to be very efficient in turning our work. Founder: Andy Fawcett Owners: James and Jon Fawcett CEO: James Fawcett Founded: 1994 Headquarters: Salem, Ore. Number of offices: 21 Number of employees: 100-plus www.abrusa.com From left: Debbie Fawcett with Annie, Cathy Hartman, Justin Hartman, Marilyn Palomar, Richard Rowe, Jamey Fawcett with Houser ABR is a one-stop-shop for construction and maintenance services in the storage industry. The company offers a variety of facility services including interior and exterior painting, door maintenance and repair, gate installation, floor refinishing, and more. BEST MAINTENANCE PRODUCTS & SERVICES 40 ISS I November 2018 www.insideselfstorage.com

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