Inside Self-Storage

DEC 2018

Inside Self-Storage (ISS) is an information source for industry owners, managers, developers and investors covering news, trends, facility operation, finance, real estate, construction, development, marketing, technology, insurance and legality.

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DEPARTMENTS 6 The Inside View 8 News 12 ISS World Expo Preview GUIDANCE FOR FACILITY OWNERS If you're a self-storage owner, the ISS Store offers an abundance of resources to help you succeed and maximize the value of your assets. Consider, for example, the Self-Storage Ownership 2018 Education DVD Package or the Inside Self-Storage Facility-Operation and Building/Investing Guidebooks. In the store, you'll find books, DVDs, on-demand video, training materials and much more! Browse your options at FEATURES 30 Check 'Em Out! To avoid a costly hiring mistake, it's important to vet your potential employees. Here's advice on using research to ensure a good hire the first time. By Carol Mixon-Krendl 34 What Should You Pay? Compensation for facility managers can be all over the board, and for good reason. Read industry averages and factors to consider when determining pay for your team. By Pamela Alton 38 Building a Better Training Program You've finally hired the right person to join your team, now it's time to train him. This will guide you in creating a program to help your new staff member succeed. By Donna Edwards 42 Best Practices for Staf Evaluations The key to ensuring your employees are performing to their full potential is regular staff evaluations. Here's how to conduct better performance reviews. By Susan Haviland 44 7 Elements of a Thriving Work Culture Ignoring your company's culture is a huge mistake that can lead to poor staff performance and greater employee turnover. These elements will help you create a healthy work environment. By Rick Beal COLUMNS 48 Marketing Smarts Third-Party Options to Amplify Marketing Impact By Celena Canode and Emily Pick 50 Owner's Tool Kit Outsourcing Your Facility Management By Melissa Stiles 34 30 38 42 44 INSIDE SELF-STORAGE I December 2018 I VOLUME 27 I NUMBER 12 4 ISS I December 2018

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