Inside Self-Storage

JAN 2019

Inside Self-Storage (ISS) is an information source for industry owners, managers, developers and investors covering news, trends, facility operation, finance, real estate, construction, development, marketing, technology, insurance and legality.

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NOT YET A MEMBER OF SELF-STORAGE TALK? It's time to join! Registration is free and easy at Simply click on the "Login or Sign Up" link at the top right corner of Share, network and learn from fellow colleagues by joining today! Self-Storage Talk (, the industry's largest online community, is where industry professionals share experiences and advice, and discuss important issues relating to day-to-day management, marketing, technology, construction, development, finance and much more. Join today for free! Happy Birthday, SST! Self-Storage Talk is celebrating its 11th birthday in January. Thanks to all our members and moderators for making the community the biggest and best in the industry! Have an interesting picture or story to share? Post it in the "Day-to-Day" or "Tales From the Trenches" forums. The Step Challenge A friendly competition among employees can boost morale and create camaraderie. One that focuses on personal improvement is even better! In the thread "Fitbit Challenge Amongst Coworkers," in the "Staffing, Education and Training" forum, moderator Madman shares his company's strategy for encouraging staff to "get their steps in" and be more fit. Get inspired or share insight on your own workplace goals. What Has Eight Legs? Ack! Member StorageBee is battling an army of spiders that's intent on taking over his facility. Pest-control efforts haven't eradicated the problem. What advice can you offer to get this situation under control? Join in the thread "Spider Problem" in the "Day-to-Day Management" forum. We recently asked SST members what kind of insurance, if any, they provide to their tenants. Here's what they reported: 62% Tenant insurance 13% Tenant-protection plan 25% Nothing Member Wisdom "If you're sticking to the normal operating procedure, and a tenant gets upset, let them be upset at the procedure. Don't take it personally no matter how hard they try to make it personal." —ams 10 ISS I January 2019

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