Inside Self-Storage

MAR 2019

Inside Self-Storage (ISS) is an information source for industry owners, managers, developers and investors covering news, trends, facility operation, finance, real estate, construction, development, marketing, technology, insurance and legality.

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INSIDE SELF-STORAGE I MARCH 2019 I VOLUME 28 I NUMBER 3 DEPARTMENTS 6 The Inside View 8 News FEATURES 60 Grab a Bigger Piz'za the Revenue! There's much operators can learn from the pizza industry about consumer behavior and leveraging technology. Here are ways mobile tools will help you grab a bigger slice of revenue. By Will DeBord 64 Texting in a Multi-Channel World Text messaging is one of the most effective communication channels for self-storage operators. Find out how you can use this technology to connect with customers. By Holly Fiorello 66 A Successful Unmanned Model The owner of 10 Federal Storage discusses the role of technology in his company's successful operation of 15 unmanned facilities. Learn how they do it and the challenges they've faced. By Brad Minsley 70 Harnessing the Power of GDS Operators can capitalize on global distribution systems to reduce costs while accommodating consumers' desire for automation. Find out how this system allows for unmanned service. By Bruce Heverly 72 3 Must-Have Software Features Management software is essential for running a self-storage facility effectively and efficiently. Here are three features your software must have for your business to be successful today. By Alyssa Browning 74 Maximizing the Data Power of Your Software Part of an operator's job is to examine and understand reports generated by your management software. Learn which ones to pull regularly and how to use the data to improve operations. By Amird Caballero COLUMNS 75 Marketing Smarts 4 Steps to a Customer-Friendly Website By Zac Sharp 76 Owner's Tool Kit Reviewing Facility Expenses, Big and Small By Magen Smith 78 Going Green Market Differentiation Through Sustainability By John Barnard 60 64 66 70 72 74 SEE TECHNOLOGY IN ACTION! View hands-on demonstrations of today's hottest technology at the Inside Self-Storage World Expo, April 1-4, in Las Vegas. The live displays will show you how to apply, assemble or operate various tools and programs in a face-to-face environment. Learn more about these events and other technology-related happenings at Can't wait? Check out technology-related videos at SPECIAL SECTIONS 12 Self-Storage Talk 14 ISS World Expo Preview 4 ISS I March 2019

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