Inside Self-Storage

JUN 2019

Inside Self-Storage (ISS) is an information source for industry owners, managers, developers and investors covering news, trends, facility operation, finance, real estate, construction, development, marketing, technology, insurance and legality.

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ISS INSIDE SELF-STORAGE (ISSN 1087-4054) is published monthly, by Informa Markets 2020 N. Central Ave. #400, Phoenix, AZ 85004; (480) 990-1101, Fax # (480) 990-0819. Periodicals postage paid at Phoenix, AZ, and additional offi ces. POSTMASTER: Please send address changes to: ISS INSIDE SELF-STORAGE, P.O. Box 3439, Northbrook, IL 60065-3439. Volume 28, Number 6. ISS INSIDE SELF-STORAGE subscription rates: one-year Domestic $99; one-year Canada USD $115; one-year Foreign USD $150. All subscriptions are nonrefundable. Copyright ©2019 Informa Exhibitions LLC. All rights reserved. The publisher reserves the right to accept or reject any advertising or editorial material. Advertisers, and/or their agents, assume the responsibility for all content of published advertisements and assume responsibility for any claims against the publisher based on the advertisement. Editorial contributors assume responsibility for their published works and assume responsibility for any claims against the publisher based on the published work. No part of this publication may be reproduced in any form or by any electronic or mechanical means, including information storage and retrieval systems, without permission in writing from the publisher. All items submitted to ISS INSIDE SELF-STORAGE become the sole property of Informa Markets. Editorial content may not necessarily refl ect the views of the publisher. All correspondence and inquiries should be addressed to: ISS INSIDE SELF-STORAGE, 2020 N. Central Ave. #400, Phoenix, AZ 85004. Vice President, Inside Self-Storage Teri L. Lanza Editor Amy Campbell Contributing Editor Tony Jones Business-Development Manager Debbie Pirkey Project Coordinator Kortney Hannes Founder Troy Bix Art Director Robert Rys Production Managers Fran Vaughn Subscription Customer Sales 800.581.1811 Events Department Senior Director, Events Jennifer Holden Marketing & Education Manager Melissa Black Informa Markets U.S., Construction & Real Estate Inc. President Rick McConnell Director Jayne Dalton Human Resources Manager Erin Dudley Colvin Published by Informa Markets 2020 N. Central Ave. #400, Phoenix, AZ 85004 Phone 480.990.1101 Fax 480.990.0819 Website: FEATURES 14 What to Expect When You're Expecting (a New Facility) Building a storage facility isn't for the faint of heart! Your journey will include many important tasks. Learn what to anticipate as a first-time owner/developer. By Steve Hajewski 18 Thumbs Up or Down? If you're looking to develop a facility, it's imperative to first research the market. Your examination will tell you whether the project should get the green light. By Bob Copper 20 5 Steps to Successful Entitlement An understanding of the zoning process is fundamental to getting your project approved. Consider these five steps to achieve success. By Scott Wyckoff 22 An Owner's Guide to Project Planning As an owner, you'll have many responsibilities during the development of your new facility. Get guidance on how to properly oversee your project. By Marc Goodin 26 9 Misconceptions About the Development Process Many industry newcomers have preconceived notions about the building process. This article busts common misconceptions and explains what to expect. By Kevin Bledsoe 30 Learning From Others' Mistakes Building is complicated and many things can go wrong. By understanding these mistakes made by others, you can avoid common blunders. By Jamie Lindau 32 Desig n-B uild vs. Pla n-and-Spec Some developers are taking a new approach to their projects, using the design-build method. Learn how it works as well as the rewards and risks. By Eric Fleps 34 Rethinking Your Construction Timeline and Budget The time and cost required to build self-storage have changed drastically. Don't be caught unaware! Get a realistic view of what to expect before you begin. By Jeffrey B. Turnbull and Lucas J. Turnbull 36 Getting Creative With Les s-O ptimal Land Parcels Not all land is ideal for a storage development. However, if you take an innovative approach to site layout, you can find workable solutions. By Bruce Jordan 38 Planning and Building a Conversion Project A conversion can offer significant advantages over new construction. Learn what makes a good candidate property and how to ensure success. By Steve Hajewski INSIDE SELF-STORAGE I JUNE 2019 I VOLUME 28 I NUMBER 6 DEPARTMENTS 4 The Inside View 6 News COLUMNS 44 Marketing Smarts How to Leverage Your Facility's Online Reviews By Brian Byrd 46 Operator Insights Selling Value Over Price By Matt Casady SPECIAL SECTIONS 10 Sel f-Storage Talk 12 ISS World Expo Wrap-Up Cover photo credits (left to right, top to bottom): Hosford Storage, Portland, Ore.; Manchaca Storage, Austin, Texas (Photo courtesy of The Jenkins Organization); Morningstar Storage, Charlotte, N.C.; Life Storage, Scottsdale, Ariz.; Midgard Self Storage, North Naples, Fla. (Photo courtesy of Reliant Real Estate Management LLC); Sun Prairie Self Storage, Sun Prairie, Wis. (Photo courtesy of Trachte Building Systems) 2 ISS I June 2019

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